Quelque chose a changé dans les boutiques de luxe. Avant la pandémie, il suffisait d'y entrer, de flâner et d’éventuellement demander l'aide d'un vendeur. Désormais, chez Dior, Burberry ou Gucci, il faut faire la queue devant l'entrée. Même s'il n'y a pas beaucoup de monde à l'intérieur. Et même s'il pleut.
« Je suis désolé madame, vous devez attendre qu'une vendeuse se libère », dit-on aux clientes. C'est le nouveau refrain à la mode dans les boutiques de luxe, pour la plupart depuis l'année dernière. La peur du Covid n’est plus en cause, c’est le résultat d’une réflexion qui a eu lieu pendant la pandémie.
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